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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Timothy Roessler

October 27, 2026

5 out of 5 rating by Timothy Roessler
"Every contact I've had with the team here has been ideal -- fast, friendly, and focused service that answers exactly what I need. Outstanding on every level."
We responded:
"Thank you, Timothy, for sharing your experience with our team at Jennifer Paris - State Farm Insurance Agent. We're delighted to hear that our fast, friendly, and focused service met your needs perfectly. Your feedback is invaluable and motivates us to continue providing outstanding service. We appreciate your support and look forward to assisting you with any future auto insurance needs."
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Lori Dishneau

October 23, 2026

5 out of 5 rating by Lori Dishneau
"Fantastic State Farm office. The customer service is always prompt and professional. I have bought all of my insurance from this office for 40 years and they have always been excellent!"
We responded:
"Thank you, Lori, for sharing your wonderful experience with our office. It's truly rewarding to hear that our team has consistently provided prompt and professional service over the years. Your continued support and satisfaction mean a lot to us. We're committed to maintaining the excellent service you've come to expect."
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Marie Robinson

October 21, 2026

5 out of 5 rating by Marie Robinson
"Very helpful with adding a car to my policy and making sure I was getting the best rates."
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Phu Nyima

October 16, 2026

5 out of 5 rating by Phu Nyima
"I had an excellent experience working with **Franchesca Villarreal**, Sales Manager at **Jennifer Paris State Farm Insurance Agency**. I recently purchased my auto and homeowners insurance through State Farm, and Franchesca also helped me explore my life insurance options.

She was extremely professional, knowledgeable, friendly, and patient throughout the entire process. She took the time to explain the different coverage options, answer all my questions, and make sure I understood everything before making any decisions.

What impressed me most was her honesty, dedication, and willingness to go above and beyond to help me find the right coverage for my family's needs. She made the entire experience smooth, comfortable, and stress-free.

I truly appreciate her outstanding customer service and highly recommend Franchesca to anyone looking for auto, home, or life insurance. Thank you so much, Franchesca, for your time, patience, and excellent service!"
We responded:
"Thank you for sharing your wonderful experience with Franchesca Villarreal at Jennifer Paris State Farm Insurance Agency. It's fantastic to hear that she provided you with professional, knowledgeable, and friendly service while assisting with your auto, homeowners, and life insurance needs. Her dedication to ensuring you understood all coverage options and her commitment to finding the right solutions for your family truly stand out. We're delighted that Franchesca made the process smooth and stress-free for you. Your recommendation means a lot, and we're grateful for your feedback."
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Jaime Wolter

October 15, 2026

5 out of 5 rating by Jaime Wolter
"We have been a customer of Jennifer Paris- State Farm for over 28 years. We have car, home, life and renters policies. There's a reason we stay- the professionalism, ease of business and friendly nature of the team. They are always helpful and ready to get us the best value for our money."
We responded:
"Thank you, Jaime, for your wonderful feedback and for being a loyal customer for over 28 years. It's fantastic to hear that our professionalism, ease of business, and friendly team have made a positive impact on your experience. We're delighted to provide you with car, home, life, and renters policies that offer great value. Your satisfaction is our priority, and we look forward to continuing to serve you with the same dedication."
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Annie Holshouser

October 6, 2026

5 out of 5 rating by Annie Holshouser
"Always so kind, helpful and responsive!"
We responded:
"Thank you, Annie, for sharing your experience! It's wonderful to hear that you find the service kind, helpful, and responsive. Providing excellent support is a top priority, and your feedback is greatly appreciated. If you ever have any questions or need assistance, feel free to reach out. Your satisfaction is important, and we're here to help with all your auto insurance needs."
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Marianne Weingroff

September 22, 2026

5 out of 5 rating by Marianne Weingroff
"I had an annual review of my insurance policies today and was very pleased with how it went. Maggie was great - very nice, clear, knowledgeable, and easy to work with, and she followed through right away. It makes me really glad that I work with this office. I highly recommend them."
We responded:
"Thank you, Marianne, for sharing your positive experience with our office. We're delighted to hear that your annual review went smoothly and that Maggie provided you with clear and knowledgeable service. It's wonderful to know that you feel confident working with us. Your recommendation means a lot, and we look forward to continuing to assist you with your insurance needs."
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Roof Masters of Colorado

September 19, 2026

5 out of 5 rating by Roof Masters of Colorado
"I got myself into a bind on historical data of my insurance with State Farm and Franchesca was able to untangle me and figure it out for me. Save my butt, as they say. Especially for data finding I do not like to do. She was a Lifesaver, with a smile. Thank you!"
We responded:
"Thank you for sharing your experience with us! We're delighted to hear that Franchesca was able to assist you with your historical data needs and provide the support you required. It's great to know she made the process easier and more pleasant for you. Your feedback is greatly appreciated, and we're here to help whenever you need assistance with your insurance needs."
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Randy Krumpeck

September 18, 2026

5 out of 5 rating by Randy Krumpeck
"Jennifer and staff are very responsive and helpful with requests and assistance for homeowners and auto policies."
We responded:
"Thank you, Randy, for sharing your positive experience with the team. It's wonderful to hear that their responsiveness and helpfulness met your expectations for both homeowners and auto policies. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Salim Abid

September 1, 2026

5 out of 5 rating by Salim Abid
"Maggie provide an outstanding support."
We responded:
"Thank you, Salim, for sharing your experience. It's wonderful to hear that Maggie provided outstanding support. We strive to deliver exceptional service to all our customers, and feedback like yours is invaluable. If you have any more experiences to share or need assistance, feel free to reach out. Your satisfaction is our priority."
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Jill Achkasova

August 31, 2026

5 out of 5 rating by Jill Achkasova
"Needed cracked windshield replaced - called to ask procedure, and they set me up with an appointment, took care of all the details. So fast and convenient!"
We responded:
"Thank you, Jill, for sharing your experience! It's wonderful to hear that the process of replacing your cracked windshield was fast and convenient. We always aim to make things as seamless as possible for our customers. Your feedback is greatly appreciated, and we're glad we could assist you efficiently. If you have any more questions or need further assistance, feel free to reach out anytime."
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Chef Candyland

August 28, 2026

5 out of 5 rating by Chef Candyland
"I’ve been with Jennifer Paris State Farm for about 3 years now and have had such a great experience! Carol has been absolutely wonderful to work with — she’s always so kind, patient, helpful, and easy to communicate with. We’ve had quite a few changes and address updates over the years, and she has always made everything feel simple and stress-free.

We bundle our car and renters insurance, which is super convenient, and the Drive Safe & Save discount has been a nice bonus too!

Insurance isn’t exactly the most exciting thing in the world 😂, but having an agent who is friendly, responsive, and actually makes the whole process easy is such a breath of fresh air. I really appreciate Carol and the team at Jennifer Paris State Farm and would absolutely recommend them! ❤️"
We responded:
"Thank you for sharing your wonderful experience with Jennifer Paris State Farm. It's fantastic to hear that Carol has been so kind, patient, and helpful throughout your time with us. We're delighted that bundling your car and renters insurance has been convenient and that the Drive Safe & Save discount adds value for you. Making the insurance process easy and stress-free is our priority, and we're glad to know that our team has been able to provide that for you. Your recommendation means a lot, and we look forward to continuing to serve your insurance needs."
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Camilla Pratt

July 2, 2026

5 out of 5 rating by Camilla Pratt
"Jennifer Paris and her staff are professional, deeply care for their clients. They are friendly thus making it pleasant to go into the office. I highly recommend them all. We are so glad to have Jennifer as our agent"
We responded:
"Thank you, Camilla, for sharing your experience! It's wonderful to hear that you find our team professional and caring. We truly value your recommendation and are delighted to be your choice for auto insurance. Your kind words motivate us to continue providing the best service possible."
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Stuart Kingsbery

June 28, 2026

5 out of 5 rating by Stuart Kingsbery
"We've been satisfied customers of State Farm in Louisville for over 40 years - their service and communication have been outstanding - Carol and Penny are very responsive and knowledgeable and have always helped us get the best structure for our coverage."
We responded:
"Thank you, Stuart, for sharing your experience and for being a loyal customer for over 40 years. It's wonderful to hear that Carol and Penny have consistently provided you with outstanding service and communication. Your feedback is greatly appreciated, and we're delighted to know that you've been satisfied with the coverage structure we've helped you with. Your trust and support mean a lot to us."
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David Dorfman

June 26, 2026

5 out of 5 rating by David Dorfman
"I'm very impressed by this agency's quick response to questions. Carol got back to me right away. Also, I appreciate their willingness to thoroughly lay out all the details so that I get a clear picture."
We responded:
"Thank you, David, for sharing your positive experience with us. It's great to hear that Carol was able to assist you promptly and provide detailed information. We aim to ensure clarity and responsiveness in all our interactions. Your feedback is greatly appreciated."
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Keir Mathur

June 16, 2026

5 out of 5 rating by Keir Mathur
"Great service! Been with this office since the previous agent back in 1997."
We responded:
"Thank you, Keir, for sharing your positive experience and for being such a loyal customer since 1997. It's wonderful to hear that you are pleased with the service from our office. Your trust and satisfaction mean a lot to us, and we look forward to continuing to meet your insurance needs."
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Laurie Forte

June 11, 2026

5 out of 5 rating by Laurie Forte
"Jen is lucky to have such a great team. Especially Francesca. She always works hard on the behalf of her clients. She answers the phone right away and was able to answer my questions immediately."
We responded:
"Laurie, Thank you for taking time to leave us such wonderful feedback. Jamie is a great part of our team!"
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William Woodward

May 29, 2026

5 out of 5 rating by William Woodward
"Jennifer has come to our rescue after our regular agent suddenly resigned and left us hanging. Jennifer picked up the pieces, and provided excellent advice on our many policies. She has been great listener and is obviously giving advice that is best for us, not necessarily best for her. That’s the true sign of a professional! Bill"
We responded:
"Thank you, William, for sharing your experience. It's wonderful to hear that Jennifer was able to step in and provide the support and advice you needed. Her dedication to prioritizing what's best for you truly reflects her professionalism. Your feedback is greatly appreciated, and we're glad to have been able to assist you with your policies."
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Adam Krabbenhoft

May 14, 2026

5 out of 5 rating by Adam Krabbenhoft
"Ruben Manzaneras is awesome! He helped me get all the coverage I needed and helped explain everything to me in a way I could understand. If you need help, Ruben is you guy."
We responded:
"Thank you, Adam, for sharing your positive experience with Ruben. It's great to hear that he was able to assist you in understanding your coverage needs clearly. Your feedback is appreciated, and we're glad to have been able to help you with your insurance needs."
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Rose Riot

May 13, 2026

5 out of 5 rating by Rose Riot
"I’m writing to share what a fantastic experience I had working with Ruben Manzanares. I came to him with a renters insurance issue that felt complicated, but he handled it with such speed and professionalism that it became the easiest part of my day. His thoroughness and expertise were evident throughout the entire process, and I felt very well taken care of during the transition. Employees like Ruben are a rare find, and I truly appreciated the time and care he put into resolving my situation. He is a credit to your team!"
We responded:
"Thank you for sharing your wonderful experience with Ruben. It's great to hear that he was able to assist you with your renters insurance issue so efficiently and professionally. We take pride in our team's dedication to providing excellent service, and Ruben's commitment to thoroughness and expertise is a perfect example of that. Your feedback is truly appreciated, and we're delighted to know you felt well taken care of."
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Jean-Baptiste Mathieu

April 27, 2026

5 out of 5 rating by Jean-Baptiste Mathieu
"Francesca helped me today and found a way to maintain similar coverage for our house while saving us money. I called concerned that a change would leave us with a bigger deductible and she found a way to keep the deductible low, maintain equivalent coverage in case of a complete house replacement and saved us money. That is great service!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Francesca was able to assist you in maintaining your coverage while also saving you money. Providing great service and ensuring our customers feel secure with their insurance choices is our top priority. We appreciate your feedback and your trust in us."
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Abbey Goth

April 14, 2026

5 out of 5 rating by Abbey Goth
"I have been using State Farm through Jennifer Paris's office for the past few years and I cannot recommend them enough! Everyone I've ever talked with on the staff at this office has always been super helpful, friendly, and efficient. They are quick to respond to emails and phone messages and they are very knowledgeable when it comes to insurance policy's and helping you find the right policy that works for you. I would highly recommend working with them if you have any insurance needs!"
We responded:
"Thank you, Abbey, for sharing your experience with our office. It's wonderful to hear that our team has been helpful, friendly, and efficient in meeting your insurance needs. We're glad to know that our quick responses and knowledge have made a positive impact. Your recommendation means a lot to us, and we're grateful for your trust over the past few years."
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Stacey Baker

April 10, 2026

5 out of 5 rating by Stacey Baker
"I've been with statefarm for over 10 years. I've got renters insurance, full coverage on my car. I've compared prices with alot of other insurance company's and no one can beat what I pay with Statefarm. All the agents are so friendly and helpful with what ever I need. Francesca you rock!!"
We responded:
"Thank you so much for your kind words and for being a loyal customer for over a decade. It's wonderful to hear that you're satisfied with the coverage and pricing we offer. We're delighted that our team, especially Francesca, has been able to assist you effectively. Your feedback means a lot to us, and we're committed to continuing to provide you with excellent service."
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Kingston Wagner

March 23, 2026

5 out of 5 rating by Kingston Wagner
"Great to work with! Great communication and always provide quick and complete follow ups when needed."
We responded:
"Thank you, Kingston, for sharing your positive experience. It's wonderful to hear that our communication and follow-ups met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Gary Wegman

February 13, 2026

5 out of 5 rating by Gary Wegman
"I worked with Franchesca and she was so kind and helpful and patient. She answered all my concerns, and had she initiated the call helping me to reduce my premiums! She was openly warm and friendly. Like a "Good Neighbor!" Thank you Franchesca!"
We responded:
"Thank you, Gary, for taking the time to share your positive experience with us. It's wonderful to know that our team has met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."